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No response from seller on a defective product
Mid-November I purchased a furnace blower motor wheel. I replaced the old one that was broken. My furnace was still vibrating and making noise, but it was good to have heat again (Minnesota winter). A week or so later the blower motor burnt out. I attributed that failure to the old wheel and so I bought a new motor. We are into December now... I used the new motor with the new wheel, however, no improvement in the furnace rattling. I examined the blower wheel and found that it was off balanced. My family came into town for the holidays, so I needed the heat. After they left, I wrote the seller and have not heard back. I would like to simply get a balanced wheel so the furnace does not rattle and it does not wear out the bearing in the new motor. Again, I have tried to contact the seller multiple times but I am not getting any response. I do not used ebay all that often. What is the proper course of action in this case. I would like to resolve this without having to purchase another wheel.
