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no response from eBay Help - contacting a real person on eBay
I have tried to get help from eBay concerning the international shipping program because I have sold seven items to a person in Germany and eBay is not letting me send an invoice after previously giving me permission to do so. When I use the help center, I am getting no response for the past four days. I get the automated assistant, but no response to my request to talk to an agent.
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eburtonlab
Mentor2 years agoYou may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid