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No response from appeals?
Hello,
I entered into a long dialog with online support chat on a shipping ding I got on my performance summary that was not my fault. They saw that I could not make the changes on the system myself so sent a request to appeals on 1/23/24. As of 1/7/24 I have not heard back. I'm beyond frustrated as I spent almost an hour with support. Is there an escalation team I can contact? I requested support again through chat and they said they can't help and nothing they can do.
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