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no refund
I got a coin off of ebay, had it checked. turns out to be a FAKE COIN. informed the seller that I,m sending it back. he said ok. I send it back on april 23, 2026. I told him Its on its way to him. he said thanks. Since then no info / reply. and no refund..
4 comments
comics-scifi-collectibles
Mentor5 months ago@n8nau. Did you file a refund request case and use an eBay return shipping label?
Or did you just mail the coin to the seller?
n8nau
OP5 months agoI did everything by the book, email the problem to the seller. got a reply back, stating to mail it back.
got a lable for it. repacked it, dropped it off at post office. came home informed the seller that its on its
way back to him. since then i,ve send a couple of messages asking if he got it. no reply. i did file with ebay
for a refund. ebay did shut down his account, and finally answered my email. now waited on refund which
ebay says is coming...
n8nau
OP4 months agoto answer your question, I did everything by the book. ebay stated that my
refund is on its way.
comics-scifi-collectibles
Mentor4 months agoHere's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://www.instagram.com/ebay/
6am to 6pm PST