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tradergil

359 View listings

Posted 3 years ago·Last reply 3 years ago

2 comments

inceptions

Mentor3 years ago

27552 View listings

If you purchased on your account, check your Purchase History. If you checked out as a guest, read here:

https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest%20purchase&context=9056_SELLER&lucenceai=lucenceai&docId=HELP1151

Scroll down and click the button to find guest order details.

You also were sent this information to your email address.

woodland_gnome

·3 years ago

23 View listings

If you are a buyer who is worried that you haven't received your item:

If you don't get a package from the seller by the time the estimated delivery date you were given when you paid (check your "Order confirmation" email) has fully passed, go to your Purchase History for that item, click the link for more options and select that you haven't received the item, then follow instructions from there. If you haven't gotten the item as described or a full refund after 3 days (but before 21 days) from doing so go back and you should find a link to "Ask eBay to step in" to get your refund.

If you mean something else, please be specific about the circumstances and what you mean.