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no phone contact with live agent
I'm extremely perturbed by the robot only customer service. ..which has been marvelous and....ESSENTIAL
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I'm extremely perturbed by the robot only customer service. ..which has been marvelous and....ESSENTIAL
wooden_flower
Mentor4 months ago@mjcasey
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST