no more eBay call backs?
I'm new to the forum. Why don't I have the option of having an eBay agent call me back? Waiting 24-48 hrs for a return email is ridiculous! Some issues need to be handled quickly.
6 comments
I'm new to the forum. Why don't I have the option of having an eBay agent call me back? Waiting 24-48 hrs for a return email is ridiculous! Some issues need to be handled quickly.
twinkling.smile
·2 years ago@sethome
We cannot email eBay.
Make here a choice for a chat or a call to you: https://www.ebay.com/help/eua?id=5275&mkpid
Go to https://www.ebay.com/help/contact_us?id=4191&st=10
Add ‘agent' in the chat box that popped up.
Answer questions if showing up.
Find the agent, maybe under "More actions".
sethome
OP2 years agoPlease try for yourself and you will see that the option to get an agent is no longer there. and yes you can email eBay - and their auto reply is they'll get back within 24-48 hours. Very frustrating.
twinkling.smile
·2 years agoWell, I get this.
sethome
OP2 years agoI have tried 5 times. This is what I get.
lady_madonna
Mentor2 years ago@sethome
Try this link:
https://www.ebay.com/help/eua?id=5275&mkpid
twinkling.smile
·2 years agoThat is very weird.
Did you try this?
Go to https://www.ebay.com/help/contact_us?id=4191&st=10
Add ‘agent' in the chat box that popped up.
Answer questions if showing up.
Find the agent, maybe under "More actions".