No live assistants when trying to contact eBay

Question

Hi I have tried to request a call from eBay, the auto assistant is saying no live assistant, is there an issue, how do I talk to a human on eBay today?Thanks

eburtonlab · Answer

@the_bbbs_nees3

You may be better off asking your question here or on the UK community boards to get suggestions from experienced users.

To contact eBay in the UK, use the chat assistant to request a call back by starting on the Help & Contact page on ebay.co.uk and following the links for your issue.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If you are unable to get a call back, try contacting eBay via social media direct message:

https://www.instagram.com/ebay/