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No Live Agents?!
I received a defective item from a seller a few weeks ago. Got my shipping label which said the item was supposed to be shipped by today. Packed up the item, printed the label last night, got ready to head to the post office today and received a message from eBay telling me they closed the case because the item was supposed to be shipped by today. Yeah, shipped BY TODAY and post office was open for another 6 hours. **bleep**. Then tried contacting eBay, caught in endless voice recording loops always leading to a dead end. I've had this account since eBays inception and can't believe what a horribly garbage way to treat it's customers. Thankfully PayPal will honor their guarantee, but I'm here to say eBay customer service sucks huge elephant balls. Can you imagine their profits and what they save by their lack of human customer service?
comics-scifi-collectibles
Mentor1 year ago@genxjohn Sorry that the message was confusing for you. It is always best to ship items back as soon as you receive the label.
You can talk to customer service if you wish>
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://twitter.com/askebay
https://www.facebook.com/ebay