no item shows up on my purchases
Why can't I find an item on Ebay in my purchases? I purchased an item, Paid with Paypal, have a Transaction ID, Seller info eBay Commerce, Invoice ID, order number but eBay doesn't show a purchase. My item has not arrived and I have no way to track the seller without the eBay information. How do I get info out of eBay to help locate the transaction?
1 comment
inceptions
Mentor2 years agoIt sounds like you purchased the item as a guest instead of with your account. See this link for help:
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest%20purchase&context=9056_SELLER&lucenceai=lucenceai&docId=HELP1151
Scroll down and click the button to find guest order details.