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No item. No refund. Order closed.
I can't get a refund because the seller closed the order.
Autochat Ebay doesn't recognize the order number.
Help!
3 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
I can't get a refund because the seller closed the order.
Autochat Ebay doesn't recognize the order number.
Help!
gregsmith1895
OP9 months agoEburtonlab,
No. I ordered on my account. March 2024.
I asked for refunds from seller and ebay.
They, both, asked me to wait, because of "tariffs".
Seller closed order.
When I type in order number, it says "not recognized ".
eburtonlab
Mentor9 months agoCheck the status of your eBay case here:
https://www.ebay.com/help/buying/default/ask-ebay-to-step-in?id=4701
If you waited too long to open a case, or too long to ask eBay to step in and your case is now closed, you may still have recourse through your payment method. Many credit cards offer up to six months of protection from the date of purchase for items that are not received.
eburtonlab
Mentor9 months ago@gregsmith1895
Is it possible you made the purchase using a different eBay account? Or as a guest?
If you used this account, the purchase should appear among your recent orders here:
https://ebay.com/help