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Why is it so hard to get a refund? 71 emails 4 phone calls. Several hrs working on a refund? This should not happen.
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Why is it so hard to get a refund? 71 emails 4 phone calls. Several hrs working on a refund? This should not happen.
jonathanbrightlight
·1 year agoThere is no need to email or call anyone to get a refund of an item not delivered, in almost every case. Just go to your Purchase History and select the link that says you have not received your item. https://www.ebay.com/mye/myebay/purchase
You can also use this link and find the order that did not arrive, if you prefer: https://www.ebay.com/help/ip?topicId=4042&contextid=6451e3dd-f317-4c69-88d7-2ea7c285bc30:196ef28b338&transID=0&itemid=0&segmentId=19999&query=undefined&sid=868750582225
There's more information about how the process works on this help page: https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042
It's easiest to work with the systems that are set up instead of trying to contact customer service, usually.