No decent customer service

Question

Instead of allowing me to ask my question eBay forces me to pick from a list of issues that have nothing to do with it, on top of that eBay keeps logging me out, even after I checked my settings and make sure that I remain logged in. Fed up with all of it. eBay is not hands-on at all with the people who work for them. The customers and sellers are the reason they’re successful and the people in charge don’t let us contact them. They just force us to communicate with each other or with a stupid A...

eburtonlab · Answer

@josus-3c72a4gh eBay keeps logging me out, even after I checked my settings and make sure that I remain logged in. That could be a sign of a problem with your browser or your cookies. Try another browser to rule that out. Or it could be a problem with your internet connection. Are you using a VPN, hotspot or Starlink network? Or privacy software such as Disconnect? A cleaner program that might be periodically erasing your cookies? You can request a call back from eBay, but in order to get a call from the correct department, you must indicate what sort of issue you are having. Pick the subject matter most directly related to your issue even if it is not exactly the same in order to speak to someone in that department. At least you should be able to narrow it down to an issue involving Buying, Selling or your Account. Or ask your general question here for suggestions from experienced users.

eastlaneave · Answer

@josus-3c72a4gh You can ask right here to get an answer for many questions. Just reply with the question or start a new topic with specific title. We are real people.