No communication no shipping info from seller over a week tried numerous times to contact. Tried to cancel e bay came back and said denied? | Ask a Mentor | eBay Community
Locked
Discussions in this board are limited to the original poster and Community Mentors
What is the estimated date of delivery as shown in the Order Details in your Purchase History?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
· Select “More actions” beside your item and then “I didn't receive it.”
· Click the box beside I want a refund.
· Select Send request.
If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.
lady_madonna
Mentor1 month agoWhat is the estimated date of delivery as shown in the Order Details in your Purchase History?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
· Select “More actions” beside your item and then “I didn't receive it.”
· Click the box beside I want a refund.
· Select Send request.
If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.
· Find the item in your Purchase History
· Select See request details
· Select “Ask eBay to step in.”
double-cut
OP1 month agoThanks!
myangelandmyprincess
Mentor1 month agoYou can only request cancellation and it can be denied.
If you don't receive the item and it gets past the estimated delivery date you can request a refund due to not received.
double-cut
OP1 month agoThank you!