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No answers from the Seller, Declined to cancel the order, No Tracking
I believe I am a victim of fraud. The Seller is simply not responding, there is no tracking number and I am about 2 min from making a chargeback with my bank.
What should I do?
1 comment
jacbarcollectibles
Mentor5 months agoYou do not go to your bank until you have gone through the eBay Money Back Guaranty process first. Once you go to your bank eBay will not help you and any decision by your bank is final.
Tracking is for the protection of the seller only. You have the money back guaranty. Check your purchase history for he last estimated delivery date shown. You can open a case for an "Item not received" once this date passes by at least one full day and not more than 30 days. The seller has three days to prove with tracking that the item was delivered of is still moving through the shipping carriers system. If they cannot do this then you go back to the case and "Ask us to step in". When you do this then eBay forces a refund from the seller.