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New selling account: temporary restriction & suspension
Summary: crazyroots_8 is seeking help after their selling account was temporarily suspended and restricted. They suspect the issue arose from logging into the account from multiple devices. Despite making a sale, they received unclear responses from customer service and are unsure how to resolve the situation.
Can somebody please help. As I made selling account but may be i made mistake of logging in the account from different mobiles and laptops. I made a sale in a day as well
But after 2 days account was put on temporary suspension and restriction . They say to follow mags instructions but it just says to contact . I did ask for calls 2 times. But it was of no help. As they didn't make clear why it happened and only said that it won't be reinstated. What to do and how to remove restriction ?
comics-scifi-collectibles
Mentor1 week ago · Edited@crazyroots_8 If you are banned then I am sorry to say it is forever. Ask the agent if you are banned.
Here's how to contact customer service to see if you can have your account reinstated>>
Go this page>
https://www.ebay.com/help/account/account-restrictions-suspensions/account-restrictions-suspensions?id=4190&st=
Click contact us at the bottom of the page.
Next Type Restricted Account in the chat box on the lower right.
After the chat bot replies Type AGENT so you that you can request a call back or chat with a live agent.
You may have to repeat the last two steps.