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New return policy being forced on Sellers
I will repost elsewhere
thank you
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I will repost elsewhere
thank you
comics-scifi-collectibles
Mentor11 months ago@gementfl I wish you well wherever you sell. This is volunteer help, not eBay customer service.
Whether or not you have to pay any of the return shipping costs depends on the REASON the buyer chooses when they file the return request.
The 50% reduction in eBay labels applies only when a buyer changes their mind after purchasing an item and wants to return it.
If a buyer wishes to return an item because it doesn’t fit their vehicle, we’ll cover the cost of the return shipping under eBay Guaranteed Fit. If the buyer reports that the item arrived damaged or doesn’t match the listing description, the seller is responsible for the full cost of the return label.
https://www.ebay.com/sellercenter/news/2025-june/parts-accessories-return-policy
Guaranteed Fit program>
https://www.ebay.com/sellercenter/protections/ebay-guaranteed-fit
eBay Motors Parts and accessories does require FREE RETURNS now. You can see the policy update here> https://www.ebay.com/sellercenter/news/2025-june/parts-accessories-return-policy