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new account and never pay
I have been relist and relist agaib as new account bidder with zero feedback, just bid and destroy your sell again and again, he just open a new account and bid again. I guess he got the item to sale for higher price, whatcan I do?
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comics-scifi-collectibles
Mentor2 years ago@kepa_pro
Sorry you are experiencing so many bad buyers. This can happen when you are a new seller that is selling a very popular item.
1. The only way to avoid this problem is to list as Fixed Price immediate payment required, only NO auctions and NO best offers**.
**( eBay does have a new setting you can turn on to require buyers to provide a payment method before they make an offer. It is at the bottom of this page: https://www.ebay.com/bmgt/buyerrequirements. This will not apply to auctions)
To have the immediate payment required option you will need to change listing tools if you are using the Quick Listing Tool.
Sign up for Seller Hub while working from your computer to create your listing using the New Listing Tool.
A. Go to https://www.ebay.com/sh/landing
B. Click Start Using Seller Hub
C. To create a new listing go to your active listings page:
https://www.ebay.com/sh/lst/active and click the blue Create listing button near the top, right-hand side of the page.
D. The IPR box is
located by selecting edit all fields in the payment section for this listing tool, then click on the blue hyper link for Payments Managed by eBay. On the next screen you will have the option for Immediate Payment Required.
2) If you have offers from suspicious buyers or they don't pay then add them to your blocked buyer list:
https://offer.ebay.com/ws/eBayISAPI.dll?BidderBlockLogin
3) If buyer doesn't pay then on the 5th day after sale cancel as buyer hasn't paid. This prevents the buyer from leaving feedback and they receive a strike. Final value sellers fees are not charged until an item is paid for.
https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=
4) Have you set up your shipping preferences and buyer requirements in account settings:
1. Exclude shipping locations
https://www.ebay.com/ship/prf/excludeRegions
2. Block buyers whose primary shipping address is in a location I don't ship to AND block buyers with 2 or more unpaid items in 12 months.
https://www.ebay.com/bmgt/buyerrequirements
Buyer requirements:
https://www.ebay.com/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=4152&st=