Never received product

Question

trying to get thru to ebay when you have an issue with an order is impossible they make it as difficult as possible so you will just go away and never get your product or refund they are a bunch of thieves once I get my money back I will never do business with this company again

comics-scifi-collectibles · Answer

@lileb_52 Have file a not received refund request? That's the first step you have to take.

You have 30 days from the last estimated delivery date to file a refund request on eBay.

Sorry your purchase didn't go smoothly. Here's how to get your money back.

Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late.

Select your item on this page to start a refund request:

https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=

4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.

https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701

If it is more than 30 days past the last estimated delivery date then you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.