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Never received package
I contacted a seller because my package was delivered to the wrong address...I talked to FedEx who confirmed that was delivered to a different address than mine but can't get help from the seller or ebay...now 42 dollars down the drain, what did I do
1 comment
disneyshopper
Mentor2 years agoThe bots see that tracking states DELIVERED so you will automatically lose an Item Not Received case.
You take the tracking number down to the carrier (post office/FedEx/UPS). Have them check their GPS coordinates for where the package was delivered. If it was NOT to your name/address, then you get that statement on their letterhead. They do not need to state where it was delivered, just NOT to you.
Then you upload a copy of that letterhead into an appeal, to get your money back.
https://www.ebay.com/help/buying/returns-refunds/handling-disputes?id=4039