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    Never received my items and I don’t do well with AI
                     

    Seller has not sent my item says it’s lost in the mail it’s had no activity since label was Created over a week ago

    kathiebell2678
    kathiebell2678
    79View listings
    Posted 11 months ago·Last reply 11 months ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    lady_madonna

    lady_madonna

    Mentor11 months ago
    *Volunteer Ebay Mentor*1039View listings

    @kathiebell2678 

    Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.

    IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

    Go to your My Ebay page >> Purchase history

    •     Select “More actions” beside your item and then “I didn't receive it.”
    •     Click the box beside I want a refund.
    •     Select Send request.

    If the seller does not respond after 3 business days, you can ask Ebay to step in to help you.

    •     Find the item in your Purchase History
    •     Select See request details
    •     Select “Ask eBay to step in.”
                                           
    kathiebell2678

    kathiebell2678

    OP11 months ago
    79View listings

    ThankYou I will try to tomorrow today was the date. So tomorrow I can, the seller after offering me a refund or redo with a late credit hasn’t done anything there is no new update. 

                                           
                                                                                     
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