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Never receive mi item
What happens if the seller provide a shipping number, item supposed was delivered but I’m never receive
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Discussions in this board are limited to the original poster and Community Mentors
What happens if the seller provide a shipping number, item supposed was delivered but I’m never receive
disneyshopper
Mentor3 years agoThe bots see that tracking states DELIVERED so you will automatically lose an Item Not Received case.
You take the tracking number down to the carrier (post office/FedEx/UPS). Have them check their GPS coordinates for where the package was delivered. If it was NOT to your name/address, then you get that statement on their letterhead. They do not need to state where it was delivered, just NOT to you.
Then you upload a copy of that letterhead into an appeal, to get your money back.
https://www.ebay.com/help/buying/returns-refunds/handling-disputes?id=4039