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Neutral feedback
I recently received a neutral feedback on a wallet organizer that I previously had sold it was marked as new because it was new it was purchased straight from the brand but was customized for advertisement from the brand for a pharmaceutical company and it was attached to the wallet organizer you could clearly see the screws that were holding on the badge of the advertisement as well as a description I also stated that there was an advertisement on it I shipped it to the seller and he was angry and said it wasn't brand new because when you take off the pharmaceutical badge there were holes and that I should have not marked it as brand new and I should have known there was holes underneath not sure what to do I don't think this feedback is fair being that it is brand new and I shouldn't have to remove pieces of the stuff I sell to see what's underneath it please help. I also offered a full refund but he doesn't want that is there any way I can get this feedback removed deeming that I don't quite think it's fair
inceptions
Mentor2 years agoThe buyer gave an honest opinion of the transaction. Personally, I think most buyers would be unhappy. Fortunately for you, a neutral doesn't harm your feedback percentage, so I guess just be glad he didn't leave a negative.