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Nervous buyer
I purchased an item from a new seller on 1/26 and still haven't received a shipping date. I sent a message yesterday but haven't heard back from them. Should I escalate?
2 comments
fab_finds4u
·3 years agoYou don't get a shipping date. You get an expected delivery date. It's in the order details.
If it's past the latest expected delivery date file a not received case.
inceptions
Mentor3 years agoIf it's past the estimated delivery date shown in your Purchase History, use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.