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Negative Feedback Recieved
Oder ID:18-13469-45345
Buyer ID:arthurthird
Negative Feedback: Never received the item. Contacted the seller; they wouldn't help. Told me to contact their carrier. Not cool
I sent the package on time on Winit ,which as Ebay requiered,
but the tacking info stop updated. I can't be able to contact the carrier,
this order was fulfilled by Winit, and Ebay should take responsibility for this fulfillment experience.
now I full refunded the payment. I think this negative feedback is not my fault.
please remove it.
2 comments
mr_lincoln
Mentor11 months agoHi @ceautosupplier
I see you are in China, it looks like you drop ship using Winit. You need to stop drop shipping to avoid this issue in the future. You, the Seller, are ultimately responsible for items being shipped on time and securely to your customers, whether they are in China or another country.
Please stop drop shipping, buy your inventory, keep it on your own shelves and ship it from your own location via a dependable shipping service. If you don't this scenario will repeat itself.
ceautosupplier
OP11 months agoMy link's location is US. eBay requires that shipments must be sent from warehouses partnered with the platform, Which is Winit; otherwise, my logistics performance rating will fail to meet the standards. However, packages shipped from this warehouse are sometimes lost, and the warehouse takes no responsibility for this. They claim that since I didn't purchase insurance, no compensation will be provided, and eBay also disclaims any responsibility for this matter.