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Negative Feedback Received.
I received a negative feedback today. However, buyer claims they contacted me twice trying to figure out what to do. This is a lie. They contacted me once from a different account, that no longer exists, and this was four days after the order was placed. What do I do? I applied for feedback removal, but I haven't heard back yet. Is there a direct email I can contact ebay at? It did come back to me, and I refunded the account a few days ago. I shipped it to the address they put on the order.
1 comment
disneyshopper
Mentor2 years agoI would respond to the neg. "Sent to address attached to the payment. Item was returned. Full refund issued." Add whatever details you wish to include.
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