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negative feedback options
Is it still possible to leave negative feedback for bidders who don't respond to messages and don't pay?
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Discussions in this board are limited to the original poster and Community Mentors
Is it still possible to leave negative feedback for bidders who don't respond to messages and don't pay?
lady_madonna
Mentor1 year ago@jahdoo1
Sellers have been prohibited from leaving negative feedback for buyers since 2008. It is against Ebay feedback policy to leave negative comments within a positive feedback.
When a buyer does not pay, cancel the transaction after 4 days of non-payment have passed, specify "buyer didn't pay".
https://www.ebay.com/help/ip?topicId=4136&contextid=c3b936df-885a-471e-9f26-550bfb6954cc:1844ecfd4da...
All unpaid items are recorded on a buyer's account. Buyers who have excessive unpaid items, or canceled transactions, may have limits imposed, or lose their buying privileges.
Place the non-paying buyer on your Blocked Buyer List:
https://www.ebay.com/bmgt/BuyerBlock?
Set your buyer requirements to block buyers who caused cancellations of 2 unpaid purchases within 12 month(s).
https://www.ebay.com/bmgt/buyerrequirements
jahdoo1
OP1 year agoThank you. I've done those things, but I feel like the lack of a visible negative feedback doesn't provide sufficient warning to others. I understand it's policy, but it projects a false "we're all happy here" message.
dryophelia
Mentor1 year ago@jahdoo1
Having negative feedback wouldn't stop those who Buy It Now or those who snipe auctions.
Who has time to investigate every bidder. Blocking those with a history of not paying is better than feedback.
No company wants an image other than, "we're all happy here".