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Negative feedback Left for mulitple sellers from same buyer
I received a negative feedback from a customer I sold a Holy Bible ornament recently
They are really unfriendly.
I checked feedback left for other sellers and every single feedback was negative.
I think there needs to be something done about this buyer.
I sell Christmas Ornaments and I noticed several other Holiday ornament sellers that
had received negative feedback from this person as well.
I wrote to them to remove the feedback and they wrote a snotty reply.
Have block them. I need help from Ebay regarding this issue and would love a company representative to contact me. The customer service person didn't seem to interested. I do believe this is a issue and it should be addressed.
If a buyer only leaves negatives or mostly negatives I would think that there is a problem there.
How would you suggest getting help with this issue. There is no place to report.
lady_madonna
Mentor3 years ago@jckringles
Did you offer to refund the buyer?
Then after "the dust settles" you can send them a feedback revision request.
Some ornaments do come detached from the cap and break...I can attest to that just today. 🙄
jckringles
OP3 years agoI contacted ebay and they resolved this situation.
This particular buyer had a issue and was very angry for some unknown reason.
So I contacted ebay and they told me to file a complaint with Ebay and they resolved it for me.
They removed the negative feedback and I don't see that buyer on there anymore.
So if you need help I would suggest contacting ebay for help.
Their customer and seller help is excellent.
Thanks for replying.