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    Negative feedback from an ebay international shipping sale
                     

    I understand that ebay will remove negative feedback for a sale that was shipped through ebays international shipping service if the complaint was handling related.

    This is the feedback I received:
    "World’s most expensive but slowest shipping."
    I already asked the buyer to revise the feedback but I doubt he will.
    Do I need to contact ebay to remove it or will it be removed automatically?
    And how long will it take?
    Thanks.
    lspdsales
    lspdsales
    1465View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    inceptions

    inceptions

    Mentor2 years ago
    27596View listings

    Hi @lspdsales 

     

    No, the feedback will not be removed automatically. You can ask eBay if they will remove it. Be sure to refer to the problem being related to eBay International Shipping and not to how you handled the sale.

     

    See this link:

    https://www.ebay.com/sellerhelp/feedback

     

                                           
                                                                                     
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