Locked
Discussions in this board are limited to the original poster and Community Mentors
Negative Feedback
I sold a shirt and buyer stated two issues. One issue that the buyer stated that the shirt was faded. It states under Ebays description of used, is possible fading or worn. The second issue stated holes in shirt. Wich all that was posted in the picture was one hole. If you look closely between my whole picture of the shirt to the buyer. You can see marks in the shirt leading up to the hole. It sure looks like this was done by buyer when opening the package. Now I had 100% Postitive feedback till this and now is 98.7% now. I have 100% pride in making sure customers are happy and give refunds. I already tried to have it reviewed and reversed. If they took the time to look at the customers picture to my picture of the shirt. I would hope they would look at my angle instead of making a 10-20 min decision.
fashionsandbeauty4u
Mentor9 months ago@tazz02
In looking at this listing, other than the one photo you said showed the one hole, that flaw is not mentioned in the AI description.
Often times, if a Buyer is unhappy with their purchase and see that the Seller doesn't accept returns, they feel their only recourse is to leave negative feedback.
Because the feedback doesn't violate eBay policy, eBay will not remove it.