Locked
Discussions in this board are limited to the original poster and Community Mentors
Need tracking info
[Removed by moderator]
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
[Removed by moderator]
inceptions
Mentor7 months agoHi @rosa_428072
You'll need to ask your seller for that. Since you only joined eBay yesterday, there is a good possibility there is no tracking # yet.
If you don't receive your item, here's what to do...
Check the estimated delivery date shown in your Purchase History. When that date has passed, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. eBay will force the refund.
If you made a guest purchase instead of using your account, you won't be able to contact the seller. In that case, check the emails you received about the purchase. To get help with a guest order (you don't receive your order or what you receive is not as described), log out of eBay and then see this link:
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest%20purchase&context=9056_SELLER&lucenceai=lucenceai&docId=HELP1151