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Need to update my credit card which was compromised
My credit card was compromised. I had to cancel the card and have a new one sent to me. Ebay has my cancelled card info and it will be a few days before I can update it. I only have the "chat bot" to communicate with. Is there a way around it to let Ebay know what's up?
dwier11111
Posted Jul 22, 2026 at 2:51 PM · Edited Jul 22, 2026 at 2:51 PM·Last reply Jul 22, 2026 at 3:02 PM
3 comments
comics-scifi-collectibles
MentorJul 22, 2026 at 2:59 PM · Edited@dwier11111 You need to update your payment information in account settings> https://ppcapp.ebay.com/myppc/wallet/list
As long as you have updated your password on your eBay account no one can access the card that is on file.
dwier11111
OPJul 22, 2026 at 3:01 PMUnfortunately, I won't have the new info for a few days...
comics-scifi-collectibles
MentorJul 22, 2026 at 3:02 PM@dwier11111 Customer service can not access the payments section. No one is going to use the card in the meantime as long as your password is up to date.