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need to talk to a human now.........
i need to speak with a human now.......... 8142331548
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Locked
Discussions in this board are limited to the original poster and Community Mentors
i need to speak with a human now.......... 8142331548
mudshark61369
Mentor2 years ago@shawleytownauto,
You are in touch with "Humans" many of whom know more about ebay's policies than their customer service reps. In order to help you we or any ebay reps would need to know:
When you purchased the item,
The last estimated delivery date for delivery,
Did you receive the item or not? If you received it, was it as described?
Was there a Delivered scan but you did not receive the item?
Does the seller have a return/refund policy?
Have you filed a dispute and if so what was the outcome?
You cannot name and shame other members so do not post the seller's username.
eburtonlab
Mentor2 years agoFor general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/