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need to speak with representative
trying to return item to seller ---- do not have shipping address nor label
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Discussions in this board are limited to the original poster and Community Mentors
trying to return item to seller ---- do not have shipping address nor label
fashionsandbeauty4u
Mentor9 months ago@jo8112659
Have you contacted the Seller? What is the reason for the return? What is the Seller's return policy in that listing?
In general, if you received something that is not as shown in the listing, and it was delivered 30 days ago or less, you can open an Item Not as Described refund request on eBay. The Seller will then have three business days to respond. If the Seller's return address is in a country outside the United States, once the Seller approves the return, they need to send you the funds to purchase a return label. That is often done via PayPal.
However, the return process can only begin by you opening that refund request on eBay.
jo8112659
OP9 months agoThanks for your response!!
I'll still need the return address - and/or - label to return the item.
do you know ~~~~ does the Seller provide that to me?
I don't care about paying the shipping costs, I just want to get the ball rolling on this return. It's going back to Germany. SJS-carstyling to be exact, in Michendorf, Germany.
Thanks Again, John K.
Th
fashionsandbeauty4u
Mentor9 months ago@jo8112659
You will need to open that return request on eBay to start the refund process.
jo8112659
OP9 months agoI emailed Seller on 1/08. Waiting on reply