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Need to speak to someone about a case
Need to speak to someone about a case
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
Need to speak to someone about a case
eburtonlab
Mentor2 years agoIf you are a buyer, check the status of your case here:
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-step-help-buyers?id=4701
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid