Need to speak to a real agent

Question

And nothing no one would come up on the phone no wonder I don't use e- bay any more nor as much I don't like when I don't have an option to speak to a real live agent..seriously

I am not tech savvy..I should have a human to speak with and I don't want no one else to help..I should take care of my stuff with an real live agent of the company

eburtonlab · Answer

You may be better off asking your question here to get suggestions from experienced users.

To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this link:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid