need to return to get refund
Hello,
I need to return the product to get refund. I bought as guest. when I log in my account. the message show that unable to find my purchase. please assist. thank you
1 comment
Hello,
I need to return the product to get refund. I bought as guest. when I log in my account. the message show that unable to find my purchase. please assist. thank you
inceptions
Mentor3 years agoSince you bought the item as a guest, the transaction is not associated with your account.
To get help with a guest order, see this link:
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest%20purchase&context=9056_SELLER&lucenceai=lucenceai&docId=HELP1151
Scroll down and click the button to find guest order details.
For the future, it is so much easier to handle a problem when you sign in and purchase using your account.