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Need to reprint shipping label
So a customer bought something from me and I accidentally printed it at someone else’s home and left the slip there. So eBay is saying it’s shipped and it’s not and I tried to rectify the situation, but it won’t let me print out a second shipping label now that I’m home. I can’t go back to the house I left the shipping label at because it’s over two hours away. And no matter what I do I can’t seem to find a **bleep** number to contact eBay customer service. Any ideas on what to do? I don’t want to cancel this ladies order, I want to ship it. But I literally can’t print the shipping labels needed because it was already printed.
1 comment
gator08041971
Mentor2 years ago@jaybuf85
Go to your orders page using one of these:
https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS
https://www.ebay.com/mys/sold
Each of these methods should have a drop down option (first link has one the left of the listed item, the second link is on the right side)
When you click the down arrow, you will see an option to reprint; However, if you are past the reprint time frame to actually see it here, click on purchase another label. Don't worry, we aren't buying one. On the page it loads, there should then be an option to reprint your label high on the page in the center above the label purchase page.
Then you can reprint your label.
Worse case, you can purchase another label and void the previous one. And you can do that here:
https://www.ebay.com/ship/labels/seller-hub
I don't like how cluttered it is to find the reprint option, and they only give you a couple days to do so. But once the package is handed to the carrier that option is usually gone.