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Need to contact eBay and speak to a human
Issue with return and they need to call
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Issue with return and they need to call
eastlaneave
Mentor2 years agoIf you want a call back from eBay Customer Service, here is how to get a call:
Start at an article close to your question
✓ If you are a seller: https://www.ebay.com/help/selling/managing-returns-refunds/handle-return-request-seller?id=4115
✓ If you are a buyer: https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041
Scroll to the Bottom of the page
1) Click "Contact Us" then:
In the CHAT WINDOW
2) Type "I need help"
3) Click "Selling" "Buying" "Return" or similar
4) Type "Agent" in the chat window
5) You may need to click "Something Else" or "More Options"
6) Click “Have Us Call You†(or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.