Need to Cancel Order as a Seller
The buyer requested a cancellation just minutes before I printed the shipping label (I didn't see the cancellation request). After I printed the label, eBay stated that it was too late for the customer to cancel. To help the buyer out, I tried to cancel on my end but it says I cannot because there is already a cancellation in progress. However, I cannot process the cancellation that is "already in progress". Does anyone know how to resolve this issue?
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