Hi everyone As usual trying to speak to a human on ebay is proving impossible, so here I am. I sold an item to someone and paid for royal mail 24 tracked for my delivery method. However, my scales were inaccurate by about 1kg after going to post office and weighing, so I didn't want to send it and risk delay and having the buyer pay the additional. Is there any way to amend this online, or paying the new rate and then getting a refund from Royal Mail? It was a genuine mistake and I was...

Need to amend the weight and postage of sold item | Ask a Mentor

Need to amend the weight and postage of sold item | Ask a Mentor | eBay Community