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Need status of case, it has been a week
Ebay opened a case for me on 8/27 since a vendor did not send what was ordered. They are supposed to get back to you in 48 hours. How can I get a real update not something that says we are on it and we will get back to you in 48 hrs?
1 comment
disneyshopper
Mentor1 month agoDid ebay file a returns request for Item Not as Described? If so, the seller has 3 days to either accept the return and ebay will send a link to print out a return shipping label, or refund you in full and not require return of the item. If the seller does neither, on day 4 you go back to the case and click the link to Ask ebay to step in, to force the refund.