Need someone from eBay to message or call me back

Question

Having extreme issues with a seller on eBay and need to talk to a representative about an order. How do I get someone to call or message me back? I have went through all of the proper channels through the help links with no success.

eburtonlab · Answer

@daviescharitygmailcom

You may be better off asking your question here to get suggestions from experienced users.

To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If you are unable to get a call back, try contacting eBay via social media direct message:

https://www.instagram.com/ebay/