Hello, I purchased an item, and it said it shipped with a tracking number. Upon looking on USPS site it says the number doesn't exist. I contacted the seller about this and they said they don't use tracking numbers and the product will be here 4-5 days and to "look out for it". Is this sometimes normal? I don't know when my item will ship without a tracking number.

Hi @2deadd Check the estimated delivery date shown in your Purchase History. When that date has passed, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. eBay will force the refund.

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