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Need help with eBay closed case
Summary: coolcobramatt is seeking advice after purchasing a watch from a Japanese seller on eBay, which was stolen from their porch. Despite a FedEx claim being filed over a month ago, they haven't received reimbursement or a replacement. With a PayPal claim denied and eBay having closed their complaint with no option to appeal, they're concerned about losing over $600.
I purchased a watch from a Japanese seller back on August 12th and I've been fighting with eBay and PayPal ever since to get my money back as the item was stolen off my porch. The seller filed a FedEx claim over a month ago yet will not reimburse me for my loss nor send a replacement. I found a PayPal claim so eBay immediately closed my customer complaint to get my money back now as of today PayPal has denied my claim. The seller wants me to take it up with eBay which obviously I cannot do because they closed it and it says I am not allowed to appeal it as it is a final decision. Any advice would be great did I just lose my money over $600?
krazzykats
Mentor1 week agoTry filing a chargeback with your funding source (credit card.).