Need Help: Was told to expect call. Call never returned

Question

can definitely share the reference number it's 1-501584673270

Jennybel

Order date: Oct 24, 2025 Order total: US $191.53 (Auto-paid) Order number: 16-13735-43204 View order detailsBURBERRY Hand Bag Tote Bag Nova Check Canvas Leather Beige Red Authentic BURBERRY Hand Bag Tote Bag Nova Check Canvas Leather Beige Red Authentic D

Purhased 10/24 Spent $179.00

Thank you, I see that this is regarding an order you received that you have issues with, Donna. Just to confirm, is this regarding the item BURBERRY Hand Bag Tote Bag Nova Check Canvas Leather Beige Red Authentic?

Shanley

yes

Thank you so much. For further assistance, I will need to connect you to a specialist, is that all right?

Shanley

317354802491 Order number: 16-13735-43204

item number 317354802491 Order number: 16-13735-43204

comics-scifi-collectibles · Answer

@dogam6 What was the delivery date? You only have 30 days from the date of delivery to file a not as described return request. An agent can't extend that time frame even if they said otherwise.