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Discussions in this board are limited to the original poster and Community Mentors
need help contacting a live agent
received RA to print but won't let me
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
received RA to print but won't let me
eburtonlab
Mentor2 years agoMake sure you are signed in to the same eBay account you used to make the original purchase when trying to print a return label from an email link. Or find the transaction in your Purchase History and use the link there.
For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/