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Need help Bad!!!! Please Help!!!
Summary: codyg21230 is experiencing issues with a $60 fee on their account which they are unable to resolve due to eBay's lack of accessible customer support. They expressed frustration over poor communication, mentioning attempts to pay the fee and the resulting hold on their account which prevents selling. They are concerned about potentially losing good reviews if they have to create a new account. Seeking community assistance, they criticized eBay's AI support and are questioning the company's current service quality.
So apparently I can't email ebay or call ebay in regards to my issue. Basically I am being charged $60 for some fee that popped up out of nowhere which I will pay it just so I can sell my stuff. So I go to pay for it and says give em 3 day and all will be okay. So I do that its 2 weeks now and no nothing. What do I do. Has ebay fallen off??? sure seems that way. Would stink if I had to delete my account and create a new one. Loose all my good reviews. Like wtf has happened?!?! Anyone mind helping little ole me out to sort out this issue I am having with ebay putting a hold on my account until I pay the 60 which i tried paying which I shouldnt even be charged it because it literally came out of no where and caused a hold on my account so I can only buy and not sell. Please someone help me since ebays customer service has gone and died on its customers. AI bots are garbage and doesnt help most folks like how we are entitled to receive help from them.. Unless they are bad business and right now I cant tell if they are good or bad business as of now
eastlaneave
Mentor2 weeks ago@codyg21230
the $60 may have been owned from an item you tried to sell several years ago. I can't say.
Be sure you are on the actual eBay website, and not clicking a link somewhere.
Check the: Issues Resolution Center
https://resolution.ebay.com/rw/IssueResolutionCenter
The Issue Resolution Center is your home base to help resolve compliance issues with your account or listings. You may see issues such as:
Completing ID verification
Paying off a negative balance
Providing required tax information
Addressing policy issues on listings, such as product safety requirements
https://www.ebay.com/sellercenter/news/2026-april/issue-resolution-center-launch
Let me know what you see there.