need help

Question

had 2 tires deliver a week and a half ago they were not the ones in the picture right size wrong tire to match the ones i bought a while back

comics-scifi-collectibles · Accepted Answer

@ira-omi-mthsy3utnm You need to file a return request case.

Sorry your item is not as described.

The eBay Money Back Guarantee over rules the sellers return policy. You have 30 days from the date of delivery to file a not as described return request for most categories.

Here's what you need to do:

You should open a Return Request. Reason> Doesn't Match photos and description

Select the return item button on this page:

https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041&st=

4 business days after filing the return request if the seller has not provided a return shipping label or a full refund then ask eBay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701