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Need help
There's one Cases closed without seller resolution that we've appealed and succeeded. whether our seller level can change the rating in the current period
1 comment
twinkling.smile
·3 years ago@king-auto-parts
If it doesn't happen automatically within a few days, I suggest to contact eBay.
https://www.ebay.com/help/contact_us?id=4191&st=10
Contact between 5:00 am to 09:30 pm (PT)
PS: do you now know how to prevent another "closed case without seller resolution" from happening?
https://www.ebay.com/help/selling/managing-returns-refunds/handling-return-requests?id=4115
https://www.ebay.com/help/selling/managing-returns-refunds/helping-buyers-items-not-received?id=4116